Privacy Policy

Last updated: April 2026

1. Introduction

Messrs S. K. Song ("the Firm", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mylawfamily.com or engage our legal services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Personal Information

We may collect and process the following personal information when you interact with us:

• Full name and identification details (e.g. NRIC, passport number)
• Contact information including email address, telephone number, and postal address
• Information related to your legal matter or enquiry
• Documents and evidence provided in connection with legal representation
• Financial information necessary for fee collection and disbursements

Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version, operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search engine used to find our Site
• Device type and screen resolution

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and managing our legal services
• Responding to enquiries and communication from you
• Complying with our legal and regulatory obligations as a law firm in Malaysia
• Maintaining the security and integrity of our practice
• Improving our website and services
• Sending you updates about your legal matter (with your consent)
• Processing fee payments and maintaining financial records

4. Legal Basis for Processing

We process your personal information under the following legal bases:

• Performance of a contract: Processing necessary to provide legal services under our engagement agreement with you
• Legal obligation: Compliance with Malaysian law, anti-money laundering regulations, and Bar Council requirements
• Legitimate interest: To improve our services, maintain security, and communicate with you effectively
• Consent: Where you have given explicit consent for specific purposes such as marketing communications

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Courts and tribunals: When required for legal proceedings on your behalf
• Regulatory authorities: When required by law, court order, or regulatory requirement (e.g. Bar Council, BNM)
• Third-party service providers: Banks, court filing agents, and other professionals engaged to assist with your matter
• Professional advisors: Accountants, valuers, or medical experts retained for your case

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure storage of physical files, password protection and encryption of digital files, restricted access to client information, and secure communication channels.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. In accordance with the Legal Profession Act 1976 and Bar Council guidelines, client files are typically retained for a minimum period of six (6) years after the conclusion of the matter.

8. Your Rights

Under applicable Malaysian law, you may have the following rights regarding your personal information:

• Right to access your personal information held by us
• Right to request correction of inaccurate or incomplete information
• Right to withdraw consent for processing where applicable
• Right to request deletion of your information (subject to legal retention obligations)

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our Site and enable certain features. You can control cookies through your browser settings and may set your browser to reject all cookies or to alert you when a cookie is being sent.

10. Third-Party Links

Our Site may contain links to other websites not operated by us. This Privacy Policy applies only to our Site. We encourage you to read the privacy policies of any third-party websites you visit, as we have no control over and assume no responsibility for their content, privacy policies, or practices.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: